INTRODUCTION TO SYNCAILA

Syncaila is a software tool for video, television and film production, which performs fully automatic synchronization of audio and video footage from multi-camera shoots.

Syncaila has been designed to free an editor from the manual synchronization routines when dealing with multiple takes from multiple cameras and audio sources. It saves a lot of time and effort, allowing for maximum concentration on creative editing tasks.

Syncaila does not require a timecode and searches for audio matches.

Syncaila is based on unique algorithms simulating the video editor’s logic. It produces the highest quality synchronization even for the most complex projects with large number of tracks, formats and noisy audio.

Syncaila works as a standalone application and supports the Final Cut Pro XML file format (both 7 and X versions).

Syncaila is distributed as shareware. It has a 20-day fully functional trial period.

During this time, Syncaila works precisely the same as the full registered version. Once the 20-day trial period is over, Syncaila will switch to free mode, unlimited in time, but restricted in synchronizing capacity. You can continue using Syncaila under shareware terms or register Syncaila by purchasing a license key.

It is essential to have an internet connection to use Syncaila in the trial period without limitations. Also, an internet connection is necessary on the first run on each new computer, and in the case of system or hardware changes. You do not need an internet connection if you use Syncaila on free license terms.

FEATURES

Ultimate synchronization quality and speed

Syncaila offers the best synchronization quality and speed in the world due to unique algorithms that simulate human logic and the video editor’s working process. It has been developed by professionals working in the video production field.

Three simple steps and one-click synchronization

Syncaila works with just three steps: open, synchronize, save.

Attention to chronology

With Syncaila, you get maximum accuracy in the order and chronology of the synchronized project. Four chronology types: smart automatic, as is in the XML, by date and time, by file name.

Unique placement of unsynchronized clips

It is a common to work with media files with very low sound quality, shot in very noisy conditions, or even without any audio track. You do not have to search for such files at the end of the sequence or find them in unexpected places. Syncaila offers a unique placement of files-exceptions with the inaccuracy of less than a second.

High speeds

Syncaila offers three speed qualities:
1) Multi-core processor support.
2) Media Caching – the accelerated processing of sequences with the same footage and almost instant re-synchronization.
3) Saving human resources. Save up to several hours or days of work while running the project.

Instant readiness to sync

Instant import of project and synchronization without waiting for all the footage to be read. Synchronization runs in parallel with reading.

An entire day of shooting at once

Syncaila processes multi-hour footages from multiple cameras and recorders of various models and formats. Splitting a big project into small ones is not required.

7 levels of quality

Faster or better? 7 thoughtful levels from very fast to very thorough.

Instant approximate synchronization

No time to wait? Choose the first (approximate) quality level and synchronize by recording dates with an accuracy of up to 1 second (camera clocks must be fine-tuned).

Special interface

Syncaila presents a streamlined, intuitive and informative interface specially designed for synchronization tasks.

Minimum resource consumption

Lightweight installer (less than 30 Mb). Economical resource consumption. Very light cache files in one directory.

20-day Free Trial

Syncaila has a trial period of 20 days with no limitations on the functions and capacity of synchronization. During this time, you can evaluate the quality of Syncaila while synchronizing your projects.

Free 20 clips

As a gift to each user, Syncaila provides the synchronization of up to 20 clips on two tracks absolutely free and forever (30 clips with 1.x.x versions).

Flexible and economical licensing

We offer several types of licenses based on your needs and synchronization capacities. Save with Syncaila!

COMPATIBILITY

Target platforms: 

  • WINDOWS 64-bit: 7, 8, 10;
  • MacOS: 10.13 High Sierra and above (may work on earlier versions)

Editing software: 

  • Adobe Premiere Pro
  • Final Cut Pro (both X and 7 versions)
  • DaVinci Resolve
  • Vegas Pro
  • Edius (import only!)
  • Others XML compatible. Not tested. Contact us if you have any issues with these:
    • VisEdit
    • LightWorks

Currently, Final Cut Pro 7 XML (*.xml) and Final Cut Pro X XML (*.fcpxml) formats are supported. In theory, Syncaila can work with all editing software supporting import/export to this format. In practice, there may be some specifics of a particular editing program. We will announce compatibility with other editing programs once we finish testing. Since there are many editing programs and they are frequently updated, compatibility issues are sometimes possible.

 

Adobe Premiere Pro

Syncaila provides correct interaction with Adobe Premiere Pro CS 5.0, CS 5.5, CC 2014 and higher.

We recommend: Adobe Premiere Pro СС 2014 and higher.

Adobe Premiere Pro CS 6.0 and CC 7.0 incorrectly interpret audio channels when importing and exporting XML, and are not recommended for Syncaila.

Adobe Premiere Pro CS 5.0 and CS 5.5 split stereo tracks into mono tracks while importing and exporting XML. This creates a cumbersome sequence.

Color labels are supported only by Adobe Premiere CC versions.

Final Cut Pro X

Final Cut Pro X and Syncaila interact by exporting/importing to Final Cut Pro X XML (*.fcpxml).

Final Cut Pro 7

Final Cut Pro 7 and Syncaila interact by exporting/importing to Final Cut Pro 7 XML (*.xml). Tested with the last version of Final Cut Pro 7.

DaVinci Resolve

DaVinci Resolve and Syncaila interact by exporting/importing to Final Cut Pro 7 XML (*.xml) or Final Cut Pro X XML (*.fcpxml). Use the Final Cut Pro X XML (*.fcpxml) format to avoid the problem of converting stereo to mono after importing XML to DaVinci Resolve.

Vegas Pro

From version 12 and higher.

Vegas supports both Final Cut Pro 7 XML (*.xml) and Final Cut Pro X XML (*.fcpxml) formats, but with some limitations.

Vegas Pro 12-15 writes the file names instead of absolute file paths to XML, so Syncaila cannot detect all media files locations. Starting with Vegas Pro 16, this issue is addressed, but there is a new issue when exporting to Final Cut Pro 7 XML (*.xml) if a project has files with the same name.

If you use Vegas Pro 12-15, uncheck the Include Media option during the export to XML. Vegas will export the XML file only. You can fix all file paths in Syncaila.

We recommend using Vegas Pro 16 and higher with Syncaila 1.3.3 and above, import and export to Final Cut Pro X XML (* .fcpxml), and uncheck the Include Media option. Thus, you will not need to wait for the media files to be copied or the invalid file paths to be fixed.

Vegas splits stereo tracks to mono tracks when importing Final Cut Pro 7 XML, and unlinks audio and video when importing Final Cut Pro X XML (*.fcpxml).

EDIUS

Edius does not support exporting to Final Cut Pro XML.

So, if you want to import a sequence to Syncaila, you need to use another editing software that supports the export to Final Cut Pro 7 XML.

Edius splits stereo tracks to mono tracks when importing XML.

HOW TO USE – QUICK START

Step 1.  Export a sequence to XML

At the very beginning, start working in your editing program as usual: create a project, a sequence and import media files from the shooting. Place files from cameras and recorders on separate tracks.
Export the sequence in Final Cut Pro XML format. Usually the corresponding function can be found in the File>Export menu.

Note 1: Do not perform manual synchronizing, editing, or other processing before exporting a sequence to XML. Syncaila does not process the editing and does not save it after synchronization.

Note 2: To avoid further confusion, pay attention to how you export XML – for the whole project or a single sequence. Some editing programs allow exporting not only a single sequence but an entire project as well.

How to export XML from NLE

Step 2. Synchronization in Syncaila

Open Syncaila and perform three simple actions on the Synchronization toolbar, from left to right.

Button 1. Open XML.

Click to open the saved XML file.

If you have exported the whole project from your editing software, you can select a sequence in Syncaila.  Learn more

Button 2. Synchronization.

Click to synchronize the sequence. Wait until the process is complete.

Note 1: Before starting the synchronization, you can adjust the Quality and Order settings. Learn more

Note 2: You can stop the process of synchronization and reset the sync results. Learn more

Note 3: Synchronization time depends on the storage device(s) speed and is proportional to the total footage duration.

Button 3. Save XML.

Click to save the synchronized sequence.

You can only save one sequence in a single XML file. If you have imported and synchronized several sequences, please make sure to save each one separately.

Step 3.  Import synchronized XML into the editing software.

Go back to your editing software and import the synchronized XML file. Usually, you can find the corresponding import function in the File → Import menu. Wait until the import is complete and open the imported sequence.

How to import XML to NLE

SYNC RECOMMENDATIONS

Syncaila makes very complex calculations for automatic 1-click synchronization and is improved with each version, but any automation requires several rules. Therefore, to ensure the highest quality and speed of synchronization, follow these recommendations.

  1. Be attentive to the quality of the sound you are recording. High noise, strong echoes, reverberations, heavy overloads, anti-phase channels and other flaws do not contribute to synchronization quality. Also, long repetitions in sound, very similar fragments and monotonous rhythmic patterns negatively affect the result. Although the program often synchronizes poor recordings, it may not score a match as good enough for synchronization. In cases of strong echoes or reverberation, the program may inaccurately synchronize with an error of 1 or even more frames.
  2. Make sure that the audio in recorders and cameras is more similar than different. It is a common mistake to record an interview in noisy conditions where the environment muffles the audio in the camera, and the recorder has a clear voice of the person being shot. Another oversight is the lack of wind protection on the camera when the wind is strong. Recording from different lavalier mics with barely discernible similarities is also a problem.
  3. Use original files from the shoot, if possible. Syncaila synchronizes by audio content but also uses additional information from the files, particularly the recording date. This helps to properly organize the media files and greatly speeds up the process. The transcoded media files lose their original metadata. If you make proxies for editing, it is recommended to make them after the synchronization, not before.
  4. Check how your video footage was copied from the flash drive or transferred from drive-to-drive. There are cases when the date of copying replaces the original modification dates of the files. Try to find another way to transfer the footage — less information in the files – slower synchronization, and worse results.
  5. Synchronize before editing – not afterwards. Syncaila does not save but deletes any editing before synchronization. This is done for the benefit of synchronization to avoid many problems – the editor’s discipline – a guarantee of high stability and maximum performance.
  6. Place files from various cameras and recorders on different tracks. If the recorder wrote multiple tracks simultaneously, they should also be placed on different tracks.
  7. Do not add other files to the sequence. Extraneous files (images, color backgrounds, titles, and other generated media, as well as files from other shootings) complicate the synchronization process and in some cases may lead to worse results or even failures. A clearer sequence achieves better results.
  8. Try to synchronize groups of clips rather than in pairs. There are cases when a single pair of clips does not have enough audio matching quality. The availability of other synchronized clips in the sequence will support low-quality matches (Applies to synchronization of original footages).
  9. Exclude Blu-ray playlists. Currently, Syncaila does not support Blu-ray playlists. So if you record in MTS format, copy only the .MTS files from your flash drive, and not the entire folder structure (PRIVATE\AVCHD\BDMV\STREAM\). This way, the editing program will treat each file as a separate one, and Syncaila will interpret the information obtained from XML correctly.

What if all items are met, but the sync result leaves much to be desired?

    1. Try other quality and order settings. The settings are to the left of the Synchronization button. The repeat process will go quickly and, in some cases, may give a better result.
      • The Quality setting determines the thoroughness in search of matches. The higher the quality, the more synchronized clips you have, but the longer the synchronization process. The Optimal level is recommended. At the first level, the synchronization is performed only by dates, not audio matches!
      • The Order setting determines in which chronology the clips should be placed. If there are chronological errors with the automatic option, you can choose any other option, but keep in mind that the program, in all cases, except for the automatic option, strictly follows the given order and does not synchronize matches that break the chronology.
    2. Try to split the project. Complex projects may contain files with repeated or very similar audio fragments. The program might be incorrect because of this. There may also be many other reasons affecting the synchronization result. In this case, just split the project. Re-synchronization will go very quickly.
    3. Try to clear the caches. There may be failures, in rare cases,  when writing caches to disk, such as hardware or system problems. You can clear caches in the program settings, which are available through the menu.
    4. Report the problem if none of the above helps. Sometimes problems can be solved in one or more days, with the development of special beta versions, so that you can continue working with the software. In any case, this will help to improve Syncaila more quickly.

INTERACTION WITH EDITING SOFTWARE

Note 1: Since localized versions of programs may differ in translations, menu items and names of controls in editing programs will be specified in English.

Note 2: Some editing programs have specific flaws when importing and exporting XML, which, unfortunately, Syncaila cannot control. If you encounter any problems, try importing back the native XML of the editing program to determine which is responsible for the error. After that, contact the technical support of the related software development company.

Final Cut Pro X

Export to Final Cut Pro X XML

To export to Final Cut Pro X XML, use the menu item File → Export XML… The Export XML window will open.

Import of Final Cut Pro X XML

To import a Final Cut Pro X XML file, use the menu item File → Import → XML… Select the Final Cut Pro X XML (*.xml) file in the opened window and click Import.

In this format, Syncaila also automatically saves a multicam clip, which can be found in the project among other clips after importing the synchronized XML, or saved as a separate XML file (if you are using the first versions of Final Cut Pro X).

 

Adobe Premiere Pro

Export to Final Cut Pro 7 XML

Adobe Premiere Pro exports the entire project by default.

To export a single sequence, select it (by clicking on it) in the Project window. By pressing the Ctrl key while selecting, you can select several sequences.

To export to Final Cut Pro 7 XML, use the menu item File → Export… → Final Cut Pro XML… The ‘Save Converted Project As’ window will open.

Import of Final Cut Pro 7 XML

To import a Final Cut Pro 7 XML file, use the menu item File → Import… Select the Final Cut Pro XML (*.xml) file in the pop-up window and click Open.

 

DaVinci Resolve

Export to Final Cut Pro XML

To export to Final Cut Pro XML, use the menu item File→ Export AAF, XML… You can change the format version in the drop-down list at the bottom of the window (7 or X versions and their modifications).

Import of Final Cut Pro XML

To import a Final Cut Pro XML file, use the menu item File → Import Timeline… → Import AAF, EDL, XML . Select the Final Cut Pro XML (*.xml or *.fcpxml) file in the pop-up window and click Open.

 

Vegas Pro

Vegas Pro 12-15 writes the file names to XML instead of absolute file paths. So, Syncaila cannot detect locations of all media files. Starting with Vegas Pro 16, this issue is addressed, but there is a new issue when exporting to Final Cut Pro 7 XML (*.xml) if a project has files with the same name.

If you use Vegas Pro 12-15, uncheck the Include Media option during the export to XML. Vegas will export the XML file only. You can fix all file paths in Syncaila.

We recommend using Vegas Pro 16 and higher with Syncaila 1.3.3 and above, import and export to Final Cut Pro X XML (* .fcpxml), and uncheck the Include Media option. Thus, you will not need to wait for the media files to be copied or the invalid file paths to be fixed.

Export to Final Cut Pro 7 XML

To export to Final Cut Pro 7 XML, use the menu item  File→ Export… → Final Cut Pro 7/DaVinchi Resolve (*.xml)…

Import of Final Cut Pro 7 XML

To import a Final Cut Pro 7 XML file use the menu item File→ Import… → Final Cut Pro 7/DaVinchi Resolve (*.xml) Select the Final Cut Pro XML (*.xml) file in the opened window and click Open.

Export to Final Cut Pro X XML

To export to Final Cut Pro X XML, use the menu item  File→ Export… → Final Cut Pro X (*.fcpxml)…

Import of Final Cut Pro X XML

To import a Final Cut Pro X XML file use the menu item File→ Import… → Final Cut Pro X (*.fcpxml) Select the Final Cut Pro XML (*.fcpxml) file in the opened window and click Open.

 

EDIUS

Exporting from Edius to Final Cut Pro 7 XML is not possible.

For this purpose, you can use another editing program that supports exporting in Final Cut Pro 7 XML format

Import of Final Cut Pro 7 XML

To import a Final Cut Pro 7 XML file use the menu item File→ Import Project… → FCP XML… Select the Final Cut Pro 7 XML (*.xml) file in the opened window and click Open.

ADDITIONAL FUNCTIONS

Sequence selection

If you have exported a project with several sequences from the editing program, you can navigate through these sequences and synchronize each of them separately. The list of sequences will open if you click on the sequence name on the toolbar. Each synchronized sequence should be exported to a separate XML file.

Quality setting

7 quality levels are available.

  • Approximate (Synchronization by creation time with up to a 1-second error. No audio sync performed.)
  • Very fast (Rough one-pass synchronization)
  • Fast (Rough two-pass synchronization)
  • Advanced (Rough multi-pass synchronization)
  • Optimal (Default. Accurate multi-pass synchronization with optimal speed/quality ratio)
  • Thorough (Accurate multi-pass thoroughgoing synchronization)
  • Utmost (The ultimate quality of synchronization at the expense of time)

The switch is set to Optimal by default. At this level, Syncaila gives from 90 to 100% quality quality in the shortest time. Levels above may provide a minimal increase in quality but will require significantly more time. Before starting synchronization, you can adjust the setting to another level.

Please note, synchronization depends mostly on the storage devices (for example, reading from the SSD will be much faster than with the HDD), and to a much lesser extent, on the processor’s computing power. That is why the Quality setting may not hugely speed up the synchronization. Also, in some rare and complex situations, the faster Quality setting can give better results due to the nonlinear logic of algorithms. Thus, if you are not satisfied with the result of synchronization, you can change the Quality and Order settings and rerun the synchronization, which due to caching (if enabled), will run several times faster or even a few seconds.

Order setting

This option sets how the order of the clips in the sequence should be preserved.

  • Smart automatic (default)
  • As is in the XML
  • By date and time
  • By file name

The default order is Smart automatic. With this option, Syncaila automatically orders the clips using cumulative data of record dates and times, file names, structure of directories with source material, and synchronization data. You can specify a more straightforward strict order by selecting another option. In this case, the program will ignore audio matches that break the prescribed order.

Path fixer

When the program cannot find files in the paths specified in XML, it colorizes these files in red and allows you to determine the valid paths. If there are invalid paths in the XML, the program will automatically open the Path fixer window, and a corresponding button will appear to the left of the Synchronize button to open this window.

Setting … use auto-search in the Path fixer window enables automatic fixing of other invalid file paths, if possible.

Stop the synchronization

You can stop the synchronization by pressing the STOP button on the sync panel.

Note: At some stages of synchronization, the process cannot be stopped immediately, but after the current operation is completed.

Reset the results of synchronization

The synchronization results can be reset by pressing the Reset button on the sync panel. After this, the sequence returns to the state immediately after loading XML.

Note 1: Resetting the synchronization results affects the current sequence only. If the project has other synchronized sequences, synchronizing results of these sequences will not be affected.

Note 2: After saving XML, you can check the synchronization results in the editing software. If you are not satisfied with the synchronization results, you can press a Reset button, set the Quality setting to another position, and rerun the synchronization. It will run much faster due to caching (if enabled), and you can get better results.

Export settings

To the left of the Export XML button is the settings button that opens the Export Settings window. In this window, you can customize the name of the exported sequence, and specify color labels for synchronized and unsynchronized clips (color labels are supported by Adobe Premiere CC only).

Synchronization Log

Syncaila maintains a synchronization log to record the key events occurring during the process. You can see the log by clicking on the last log record item located under the Synchronization button.

Note: A separate journal is maintained for each sequence in the project.

Scaling the Sequence Viewer and Navigating

Zoom in or zoom out using the mouse wheel. Use scrollbars to navigate the sequence area.

SETTINGS

To open the Settings window, click the menu button located in the upper right corner of the main window of Syncaila. Select the Settings menu item.

The Settings window will open. You can set default settings by clicking the Default button.

Language selection

You can select a language from the list of available languages.

Media Cache Files

To speed up the synchronization of sequences with previously analyzed media files, Syncaila performs caching. The following settings are available in the Media Cache Files group.

Caching Enabling / Disabling

Enabled by default. Click on the Save to checkbox to disable or enable again.

Directory for Media Cache Files

You can change it by clicking the Browse… button and selecting a new path in the opened window.

Deleting Media Cache Files

It is performed automatically by default within 30-day storage time for each media cache file. You can enable/disable this option and set the storage time in the checkbox line Auto clear after __ days.

You can also delete all media cache files by clicking the Clean button.

REPORT A PROBLEM

Report a problem directly from the program. Along with your description of the problem, Syncaila will automatically send all the necessary data relating to the process stage when this problem occurred.
To report a problem, go to the program menu and select Report the problem … A corresponding dialog box opens.

Carefully complete all the fields in the Report a problem window. Select when the problem occurred – on the current program run, on the previous one, or always. Select XML file and sequence, if needed. Check if the problem is related to synchronization itself. Check whether you require a response from Syncaila technical support. Describe the problem – in the title, and in detail. Click Send Report to report the problem to Syncaila technical support.

 

KNOWN PROBLEMS

Confusing synchronization results after loading MTS files directly from BDMV directories

Regarding shooting in AVCHD format and long recording durations, the files on the flash drive inside the camera can be divided into 4GB each and marked as sequential. When loaded into the NLE, such consecutive files can be united. This happens through Blu-Ray playlists. Synсaila does not currently support playlists, so confusing results are possible. To avoid this, we recommend making a copy of the MTS files (usually from here: PRIVATE\AVCHD\BDMV\STREAM\), instead of copying the entire BDMV directory from the flash drive. We plan to implement playlist support functionality in one of the next Syncaila releases.

ABOUT LICENSES

Syncaila is distributed as shareware. It has a 20-day fully-functional trial period.

During this time, Syncaila works precisely the same as the full registered version. Once the 20-day trial period is over, Syncaila will switch to the free mode, unlimited in time of use, but limited in synchronizing capacity. You can continue using Syncaila under the shareware terms or register Syncaila by purchasing a license key.

It is necessary to have an internet connection to use Syncaila in the trial period without limitations. An internet connection also is essential on the first run on each new computer and after system or hardware changes. You do not need an internet connection if you use Syncaila on free license terms.

The single license is intended for individual use. It allows the use of Syncaila on 1 (primary) + 2 (additional) computers if non-simultaneous use. For the initial running of Syncaila on each new computer, and in the event of system or hardware changes, you need to connect to the Internet to update the computer identifier. It is possible to activate a new computer every six months, but the number of activated computers cannot exceed 3 in the last 3 months.

A multi-user license is intended for use by a group of users. It allows the use of Syncaila on N (primary) + N (additional) computers. Using the program on additional computers simultaneously with the primary ones is not permitted. When you first run Syncaila on each new computer, and in the case of system or hardware changes, you need to connect to the Internet for computer identification. N new computers can be activated every six months, but the number of activated computers cannot exceed 2xN in the last 3 months.

An internet connection is not required if you are using Syncaila under a free license.

Privacy policy

END-USER LICENSE AGREEMENT

Syncaila (©) 2017-2020 by CooliCove. All rights reserved.

IMPORTANT: BY INSTALLING THIS SOFTWARE YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT DO NOT INSTALL, COPY OR USE THE SOFTWARE.

Syncaila is protected by copyright laws and international copyright treaties, including other intellectual property laws and treaties. Syncaila is licensed, not sold.

Syncaila is distributed as shareware. It has a 20-day fully-functional trial period.

During this time, Syncaila works precisely the same as the full registered version. Once the 20-day trial period is over, Syncaila will switch to the free mode, unlimited in time of use, but limited in synchronizing capacity. You can continue using Syncaila under the shareware terms or register Syncaila by purchasing a license key.

GRANT OF LICENSE

The shareware license grants you:

  • 20-day TRIAL – functionality and capacity unlimited, works as the full registered version
  • Free synchronization up to 2 tracks and 20 clips forever

You are granted a non-transferable non-exclusive right to use shareware copy of Syncaila without time limits, on an unlimited number of computers. You may make as many copies of the unregistered shareware version as you wish; give exact copies of the original unregistered shareware version to anyone; and distribute the unregistered shareware version of Syncaila in its unmodified form via electronic means. You can register the shareware copy at any time by purchasing a license key. This will convert the shareware into the registered version.

The registered license grants you:

a non-transferable, non-exclusive right to use a licensed copy of Syncaila without time limits, following the restriction to use one copy on a single computer or another digital device.

Examples of paid licenses

  • LICENSE SYNC-3 – synchronization capacity of up to 3 tracks and an unlimited number of clips
  • LICENSE FULL – unlimited synchronization capacity

COOLICOVE reserves the right to change the list of licensing options above.

DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS

You may not use the registered copy of this software if you are not a registered user and does not have legal permission to use it from a registered user.

Single-user and multiple-user licenses terms

The single license is intended for individual use. It allows you to use Syncaila on 1 (primary) + 2 (additional) computers if non-simultaneous use. After the first run on each new computer and any system or hardware changes, you need to connect to the Internet to update the computer identifier. It is possible to activate a new computer every six months, but the number of activated computers cannot exceed 3 in the last 3 months.

The multiple-user license is intended for use by a group of users. It allows the use of Syncaila on N (primary) + N (additional) computers. Using the program on additional computers simultaneously with the primary ones is not permitted. When you first run Syncaila on each new computer, and in the event of system or hardware changes, you need to connect to the Internet for computer identification. N new computers can be activated every six months, but the number of activated computers cannot exceed 2xN in the last 3 months.

Storage/Network Use

You may store or install a copy of Syncaila on a storage device, such as a network server, used only to install or run Syncaila on your other computers over an internal network. A license for Syncaila may not be shared or used concurrently on different computers.

Distributing

Registered. You may not copy, share and distribute the licensed copy of Syncaila and/or license data without the explicit written permission from COOLICOVE.  Any unauthorized distribution of your license data will result in immediate and automatic termination of your license.

Shareware. The shareware copies of Syncaila may be distributed unmodified provided any charge is to cover distribution costs only. The shareware copy of Syncaila may be placed on magazine discs provided COOLICOVE is informed.

Backup copy

You may make one backup copy of Syncaila and license key.

Rental / Resale

You may not sub-license, rent, lease, and sell any version of Syncaila or any portion of it, including the license data, without the explicit written permission of COOLICOVE.

Limitations on reverse engineering, decompilation, and disassembly

You may not reverse engineer, decompile, or disassemble Syncaila, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

Upgrade

You may upgrade minor versions of Syncaila without extra fees. A license for a specific major version of Syncaila may be extended to a higher major version. By decision of COOLICOVE, this extension may be automatic and free or may involve an upgrade fee.

Termination

Your rights derived from this license agreement will immediately terminate if you infringe upon COOLICOVE, its copyrights or breach the terms of this agreement. Copyright infringement or breaching this agreement may also result in criminal or civil prosecution.

You may terminate this license agreement at any time by destroying all copies of Syncaila in your possession and notifying COOLICOVE.

Copyright

COOLICOVE or its suppliers own all title and intellectual property rights in and to Syncaila, the accompanying printed materials, and any copies of Syncaila. All title and intellectual property rights in and to the content which may be accessed using Syncaila is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. COOLICOVE reserves all rights not expressly granted.

DISCLAIMER OF WARRANTY

THE AUTHORS MAKE NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED, CONCERNING SYNCAILA, ITS QUALITY, ACCURACY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. SYNCAILA IS PROVIDED “AS IS”, AND YOU, AS AN END-USER, ASSUME THE ENTIRE RISK AS TO ITS QUALITY AND ACCURACY.

PRIVACY POLICY

Syncaila’s team highly respects your privacy. This privacy statement explains how we handle the information we get from you.

Information collected

  • When you order one of our products, we ask you for your name, e-mail address, billing addresses, telephone number, VAT number (if you reside in the European Union) and credit card information.
  • When you send us an email, we request your name and email address.
  • We may collect your IP address to help diagnose possible problems with our servers and in assisting you when you experience any issues while downloading our products or accessing specific parts of our webpage. We do not use this information for any other purposes.
  • We collect general statistical information about visits to our webpage to improve the structure of the online materials presented on the webpage. We do not link the gathered statistical data to anything that may personally identify you.
  • We collect statistical information about the usage of Syncaila for software protection purposes only. This information does not include any private information except your registered name and email if you are a registered Syncaila user. (An internet connection is necessary to use the trial version of Syncaila with no limitations. However, you do not need it while using Syncaila on the free license terms or with the license key)

Use of personal information

  • We use your personal information (your name, email address, billing address, telephone number, VAT number) only to deliver our products, provide user support and software protection.
  • We do not share your personal information with any party for any purpose except to complete a necessary financial transaction related to your purchase of our product(s). We do not add your email address to any unsolicited mailing lists, nor do we disclose it to third parties without your consent.
  • Submitted credit card details are used solely for processing payment(s) of our products and are not retained for any other purposes. When you submit an order online, your credit card details are presented to the credit institution for routine processing.